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This job has been viewed 479 time(s) since 18th Dec 2015

Network Engineer

Location : Mumbai, Pune, Hyderabad, Chennai, Anjar, Bangalore | Company Name : Human Capital And Tech Solutions

Network Engineer | Human Capital and Tech Solutions | mumbai, pune, hyderabad, chennai, anjar, bangalore | Satitjobs.com

Network Engineer required at:-
Mumbai, Pune, Chennai, Hyderabad, Bangalore and Anjar (Gujarat).

Job Description:

For Customer:-

Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues
Provides timely updates to customers/team members
Understands the criticality of cases and meets initial response time as defined in SLA
Analyzes performance against SLAs, proactively manages issues and ensures implementation of corrective action.
Sets clear expectations and commitments during the investigative phase, through the resolution phase and follows through on commitments made

Operational Excellence:-
Individual responsible for day-to-day delivery and management including customer relationship and overall one shared delivery team.
ITSM Process Compliance & Keeping all relevant documents up-to-date.
Supporting system implementations and integrations, systems analysis and diagnosis, trouble-shooting, performance analysis and resolution.
Problem Management: Ensure that problem tickets are created and reviewed periodically on a proactive basis.
Responsible for keeping the project SharePoint portal/file share up-to-date.
Documents the problem/resolution to allow for future reference in Knowledge Database
Change Management: Prepare the Implementation and fallback plan for the changes .Ensure that the changes are tested before actual implementation.
Participate in regular delivery audits
Document and maintain the standard operation procedures for the project.

Finance:-
Responsible for helping to meet the cost of delivery targets as communicated to him by his Manager
Achieve in technical competency through continues improvement and automation for reduction in man efforts.

People:-
Co-operates and works well with others in the pursuit of team/project goals and effective inter personal behavior.
Responsible for maintaining high employee satisfaction and employee morale
Effective Verbal and Written communication

Skills:-
Demonstrated experience in Network troubleshooting including service and support on networking products such as routers, switches, wireless controllers, firewalls etc.
Good understanding and troubleshooting in the following…
Routing and routed protocols: IP, OSPF, EIGRP, BGP, etc. ty: WLANs, Mobile IP solutions
Content Networking: load balancing, caching …
Network Management and other network-related applications
Good understanding of Networking Technologies, Service and Support of Networking products from:
HPN – ProCurve and H3C (Routing & Switching, Wireless, Network management (PCM+,IMC)
Cisco - Routing & Switching, Wireless, Security and Network management
Checkpoint/Nokia - Security
Good to have knowledge on
Avaya/Alcatel Lucent
Riverbed
F5
Can work to the most detailed level of technical troubleshooting, e.g. detailed dump analysis & Wire shark dump analysis, SCSI analysis etc.

Qualifications:-
BE/BCA/BSC in Computer Science or Electronics

Preferred: - BE in Electronics or Computer Science

Certifications
Good to have Certifications like: HPN MASE/ASE, Cisco CCNP or similar level certification.

Experience:- 3 to 5+ years of relevant experience.

No of positions:- 12

Locations:- Mumbai, Pune, Chennai, Hyderabad, Bangalore and Anjar (Gujarat).

Must be a team player and should be open to learn new technologies and should be open to feedbacks.

Interested candidates may immediately send in their updated CV with current and expected salary to hr@hcts.co.in . 

Salary will not be constraint for the right candidate. 

Team- Human Capital and Tech Solutions


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