Location : Coimbatore | Company Name : Dcis - Dot Com Solutions India (p) Ltd
key functions responsibilities handle inbound outbound calls meet the hourly daily weekl Software Jobs in India Satitjobs.com
Key Functions & Responsibilities:
Handle Inbound/Outbound calls . Meet the hourly/daily/weekly/monthly productivity targets.
Ensuring the target (as per the situation and business needs) are met without compromising on quality.
Strictly adhering to the guidelines of the business.
Have to attend periodic training about process and policy updates & any new developments.
Good communication skills in English (both verbal and written)
Basic knowledge of computers and Internet
Willingness to work in Rolling Shift environment(night Hours)
Working days: 5 days a week - Weekly off: 2 days (Rotational) and not necessarily (Saturday / Sunday)
Work Experience: Min 6 months in any voice process
Job Qualification: Undergraduate