Location : | Company Name : Pumasource India Data Services (p) Ltd.
job profile should motivate inspire team members to improve their performance should create an Software Jobs in India Satitjobs.com
Should motivate & inspire team members to improve their performance
Should create an environment orientated to trust, open communication and creative thinking
Help agents in resolving issues and keep the team focused & on track
Monitor all agents’ performance, records & support them to develop skill to take calls.
Identify the accomplishments and issues and keep the management team informed about it.
Facilitate positive working relationships with agents and maintain healthy environment.
Support new team members and ensure that they have the necessary knowledge to work effectively.
Recognize team & individual accomplishments & exceptional performance
Required Skills :
Should have leadership skills and lead by setting example (role model) – behaviour consistent with words.
Should be proficient in MS Office
Should have good communicative skills
Should be able to handle team of at least 20 agents
Should be confident, enthusiastic and people oriented
Should have patience and balance personality
* Min. Experience 1 year in Domestic or International
* Work Location : Mohali, Chandiagarh.
* Job type : Permanent
* Qualification : Any Graduate
For More Details : Contact : 9041318436, 98765-87460, 0172-4040804
Email id : email@example.com