Location : Chennai | Company Name : Servo Craft Hr
dear candidates we have immediate opening for tech support executive job summary cu Software Jobs in India Satitjobs.com
"* We have immediate opening for "Tech support Executive"
* Job Summary:
Customer support executives work to troubleshoot issues reported by existing customers. The role of customer support is to influence all the customer experiences with the company to enact positive results. This may include the auditing of support issues to determine how Contus could have served the customers. In this function the executives will assist the customers on the products and services, and follow-up the existing customers to source new opportunities. We have immediate openings for customer support executives. Candidates with good command in English and who likes to work with a growing company can apply.
Understand our customer’s issues and acknowledge them in a timely and efficient manner.
* Reach beyond the boundaries to find solutions for the customers.
* Provide positive customer experience, even under negative circumstances.
*Proactively follow-up with all new customers to ensure their positive on-boarding
* Understand the critical aspects of our products and services, and communicate them intelligently to both clients and the management team.
*Need to communicate effectively with the project manager, team leader and the
* team members and provide value service to the customers.
Address all customer queries in a timely, professional and efficient manner.
* Contact Name : Deepa
* Contact Number : 9710406013