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This job has been viewed 524 time(s) since 18th Dec 2015

Vacancy As Executive - Training & Development

Location : All Mumbai | Company Name : Apollo Pharmacy

Vacancy As Executive Training Development | APOLLO PHARMACY | all mumbai | Satitjobs.com

Short Description
objective drive training development for employees with the ultimate goal of creating a wow expe Software Jobs in India Satitjobs.com

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Long Description
OBJECTIVE:
Drive Training & Development for employees with the ultimate goal of creating a wow experience to the customers.
JOB GUIDELINES
Training:
1. Training Need Identification and Analysis; customization of Training Methodology
2. Preparation of Monthly Training Calendar
3. Coordinate and deliver Training (Internal) in supervisory development, soft-skills, technical and process driven for frontline associates and achieving training man days
4. Plan and deliver induction to new hires on bi-monthly basis
5. Plan and deliver new hires training program on bi-monthly basis
6. Plan and deliver existing employees training program
7. Plan and conduct on the job trainings at the retail outlets
HR:
Coordinate with HR
1. To receive the list of new joinees eligible for induction and new hire training as per the training calendar
2. To submit the attendance of trainees undergoing induction and new hire training
3. To track three monthly assessments of trainees and carry out counselling whenever required
4. To help solve issues related to attendance, ID card, uniform etc
Budget & MIS:
1. Generate and maintain training related employee database
2. Prepare and report fortnightly Training plan and MIS both for supervisor(s) and frontline associate(s) to the Training coordinator
3. Record actual monthly training expenditure in training MIS
Operations & customer service:
1. Encourage and direct supervisors for collecting customer feedback forms
2. Collect relevant issues during branch visit and coordinate with concerned in operations for solutions
3. Liaison with the concerned in operations to deliver operations modules during New hire training


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