Location : | Company Name : Giri Consultancy
title sales trainer reports to asst manager manager training based at dimension and scop Software Jobs in India Satitjobs.com
Title: Sales Trainer
Reports to: Asst. Manager/ Manager Training
Dimension and Scope
The ideal person should possess excellent sales skills (OEM, AVAS) with basic technical knowledge of Windows and other OEMs. The candidate should be able to manage training efficiently.
Principal Duties and Responsibilities
Responsible for Tech-Sales, Process and Product Training for Supportmart
Ability to deliver sales training operational objectives by contributing sales training information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer satisfaction; resolving problems; completing audits; identifying trends; determining sales training system improvements; implementing change
Determines training requirements by studying sales and marketing strategic plans and current sales results; conferring with sales executives; reviewing results of trainer coaching; evaluating training effectiveness.
Create Sales Product and Process training material like FAQ’s, training manuals, Presentations, handouts for OEM’s, AVAS, etc.
Ability to make sure that all sales professionals know about the important product information and train them on the essential skills to make sales successfully
The candidate should be able to drive ethical selling techniques and improve agent capability through mentoring and continuous coaching sessions
Must also have good authoritarian skills and, should be able to encourage, train and encourage the sales staff
Should know about the primary programs and how to use them for demonstration and his classes
Analyze Training requirements, design to Trainee expectations, and deliver high quality training within committed time frames
Preparing reports and analysis for training
Smooth transitioning of new hire training batches to the production floor
Preparing Handover and batch release reports for Operations
Present data on training performance and actively participate in reviews
Ensure employee engagement and control attrition
Should posses’ good Sales skills and excellent understanding about Sales Process training
Ability to design, deliver and evaluate training for batches of various sizes.
Knowledge of training and development techniques
Excellent time management, organizational and administration skills
Excellent Class control skills and facilitation skills.
Recognized certification(s) in the field of training would be an added advantage
Good working knowledge of all MS office products and an aptitude for picking up in-house systems.
Excellent in report management and evaluation measurement
Technical Sales Skills
Should possess excellent knowledge on at least 2 skills mentioned below:
Excellent knowledge of Sales on OEM and AVAS
Understanding of Sales on (Office application / Anti- Virus, Anti- Spyware Technology/ Other software)
Preferable – experience in MAC Sales and Support
Ability to work flexibly on own initiative and as part of a team.
Aptitude and ability to grasp
Confident and should have a positive attitude
Willingness to work for at least two-years duration with the organization
Minimum Overall Experience: 36 Months
Minimum experience in an International Call Centre/ Sales Domain: 3-4 Years
Process training (Sales/Tech Sales) Experience of at least 2 years
Should be graduate, post-graduation would be an added advantage
Environmental, Physical and Other Requirements:
Willing to work in shifts, rotating as schedule requires
The weekly offs may not necessarily fall on the weekend
The candidate should be willing to work on public holidays/festivals if scheduled/ required
A workday has pre-scheduled break timings. The job requires strict adherence to schedules
Verbal and Written Skills:
Good written Grammar (Conversation Flow and sentence construction)
Excellent Verbal Communication Skills
Good interpersonal with the ability to liaise with staff at all levels.
Interested candidate Email your resume - [email protected] or call me on_9971292133..thanks...Ajit Kr