Location : | Company Name : Pumasource India Data Services (p) Ltd.
key duties responsibilities should motivate inspire team members to improve their performan Software Jobs in India Satitjobs.com
Key Duties & Responsibilities
• Should motivate & inspire team members to improve their performance
• Should create an environment orientated to trust, open communication and creative thinking
• Help agents in resolving issues and keep the team focused & on track
• Monitor all agents’ performance, records & support them to develop skill to take calls.
• Identify the accomplishments and issues and keep the management team informed about it.
• Facilitate positive working relationships with agents and maintain healthy environment.
• Support new team members and ensure that they have the necessary knowledge to work effectively.
• Recognize team & individual accomplishments & exceptional performance
• Must have min. 1 Yr. of work experience as a Team Leader in BPO
• Should have leadership skills
• Must have Good Communication Skills
• Should be able to handle team of at least 20 agents
• Should be confident, enthusiastic and people oriented
• Should have patience and balance personality
UK Shift Timings
Salary : 16k to 25k
For Interview time slot call : 0172-4040804 | 98765-87460
Email : [email protected]