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This job has been viewed 732 time(s) since 18th Dec 2015

Urgent Opening Of Team Leader In A Uk Based Mnc

Location : | Company Name : Pumasource India Data Services (p) Ltd.

Urgent Opening Of Team Leader In A Uk Based Mnc | Pumasource India Data Services (P) Ltd. | | Satitjobs.com

Short Description
key duties responsibilities should motivate inspire team members to improve their performan Software Jobs in India Satitjobs.com

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Long Description
Key Duties & Responsibilities
•	Should motivate & inspire team members to improve their performance
•	Should create an environment orientated to trust, open communication and creative thinking
•	Help agents in resolving issues and keep the team focused & on track
•	Monitor all agents’ performance, records & support them to develop skill to take calls.
•	Identify the accomplishments and issues and keep the management team informed about it.
•	Facilitate positive working relationships with agents and maintain healthy environment.
•	Support new team members and ensure that they have the necessary knowledge to work effectively.
•	Recognize team & individual accomplishments & exceptional performance
Experience/Skills
•	Must have min. 1 Yr. of work experience  as a Team Leader in BPO 
•	Should have leadership skills
•	Must have Good Communication Skills
•	Should be able to handle team of at least 20 agents
•	Should be confident, enthusiastic and people oriented
•	Should have patience and balance personality

UK Shift Timings
Salary : 16k to 25k

For Interview time slot call : 0172-4040804 | 98765-87460
Email : [email protected]


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