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52 Software Jobs searched for your criteria.
   
Walk-In International BPO For - Sales Trainer (Technical Sales Process)Gurgaon
Company Name: Giri Consultancy | Posted On: 12/30/1899

Title: Sales Trainer Reports to: Asst. Manager/ Manager Training Based at:   Dimension and Scope The ideal person should possess excellent sales skills (OEM, AVAS) with basic technical knowledge of Windows and other OEMs. The candidate should be able to manage training efficiently. Job Profile Principal Duties and Responsibilities Responsible for Tech-Sales, Process and Product Training for Supportmart Ability to deliver sales training operational objectives by contributing sales training information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer satisfaction; resolving problems; completing audits; identifying trends; determining sales training system improvements; implementing change Determines training requirements by studying sales and marketing strategic plans and current sales results; conferring with sales executives; reviewing results of trainer coaching; evaluating training effectiveness. Create Sales Product and Process training material like FAQ’s, training manuals, Presentations, handouts for OEM’s, AVAS, etc. Ability to make sure that all sales professionals know about the important product information and train them on the essential skills to make sales successfully The candidate should be able to drive ethical selling techniques and improve agent capability through mentoring and continuous coaching sessions Must also have good authoritarian skills and, should be able to encourage, train and encourage the sales staff Should know about the primary programs and how to use them for demonstration and his classes Analyze Training requirements, design to Trainee expectations, and deliver high quality training within committed time frames Preparing reports and analysis for training Smooth transitioning of new hire training batches to the production floor Preparing Handover and batch release reports for Operations Present data on training performance and actively participate in reviews Ensure employee engagement and control attrition Essential Skills Should posses’ good Sales skills and excellent understanding about Sales Process training Ability to design, deliver and evaluate training for batches of various sizes. Knowledge of training and development techniques Excellent time management, organizational and administration skills Excellent Class control skills and facilitation skills. Recognized certification(s) in the field of training would be an added advantage Good working knowledge of all MS office products and an aptitude for picking up in-house systems. Excellent in report management and evaluation measurement   Technical Sales Skills Should possess excellent knowledge on at least 2 skills mentioned below: Excellent knowledge of Sales on OEM and AVAS Understanding of Sales on (Office application / Anti- Virus, Anti- Spyware Technology/ Other software) Preferable – experience in MAC Sales and Support Behavioral Skills: Ability to work flexibly on own initiative and as part of a team. Aptitude and ability to grasp Confident and should have a positive attitude Willingness to work for at least two-years duration with the organization Experience Minimum Overall Experience: 36 Months Minimum experience in an International Call Centre/ Sales Domain: 3-4 Years Process training (Sales/Tech Sales) Experience of at least 2 years Education Qualification Should be graduate, post-graduation would be an added advantage Environmental, Physical and Other Requirements: Willing to work in shifts, rotating as schedule requires The weekly offs may not necessarily fall on the weekend The candidate should be willing to work on public holidays/festivals if scheduled/ required A workday has pre-scheduled break timings. The job requires strict adherence to schedules Verbal and Written Skills: Good written Grammar (Conversation Flow and sentence construction) Excellent Verbal Communication Skills Good interpersonal with the ability to liaise with staff at all levels. Interested candidate Email your resume - giri_bpoconsultancy@rediffmail.com or call me on_9971292133..thanks...Ajit Kr
Sales & Marketing Evecutive
Company Name: Sysbiam Software Services Pvt Ltd | Posted On: 12/30/1899

Sysbiam Software Services is an bangalore based IT Services and support Company establish in 2011. Our mission is to help our client`s IT initiatives with business strategies & reduce cost as a strategy in the overall business plan with quality.Our team works on innovative tools of new generation technology - to build new products or services and to implement prudent business and technology strategies in today`s dynamic digital environment.We provide solutions for a dynamic environment where business and technology strategies converge.We work with care to make our each and every engagement successful one. We follow Systematic approach and try to understand each customer`s unique situation and provide a customization solution in consultation with customer executives and operational management to meet their strategic and operational needs.Our ability to provide customized solutions depending on client`s needs while being cost conscious,quality enables us to integrate with our clients more deeply. Sysbiam Software Services has a team of enthusiasts with extensive experience in building web applications on various technologies like java,.net,jquery,CSS3, PHP,HTML5 and mobile application on diffrent platform of android,Iphone . We have a strong team of experienced Software developver,web developer, web designer, SEO expert. The team actively follows progress of various technologies to help customer leverage on proven systems. We provides a cost-effective and efficient way to develop, implement and run business-critical applications, without upfront capital investment. Our organization has successfully executed several projects with different complexities. We also offer customized software solutions around customers? choice of technologies such as Java,J2EE, .NET, PHP,Android etc.
Software Business analyst
Company Name: Nesote Technologies (p) Ltd | Posted On: 12/30/1899

Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats. • Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. • Improves systems by studying current practices; designing modifications. • Recommends controls by identifying problems; writing improved procedures. • Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget. • Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. • Maintains system protocols by writing and updating procedures. • Provides references for users by writing and maintaining user documentation; providing help desk support; training users. • Maintains user confidence and protects operations by keeping information confidential. • Prepares technical reports by collecting, analyzing, and summarizing information and • Contributes to team effort by accomplishing related results as needed. • Identify, define and document business needs and objectives, current operational procedures, problems and processes. • Conduct change impact analysis to assess the potential implications of changes and documents business rules, functions and requirements. • Collaborate & co­ordinate with design & development team and provide work direction on designated projects or assignments. • Tracks and fully documents changes for functional and business specifications
Financial Controller
Company Name: Pavan Consultancy | Posted On: 12/30/1899

Job Responsibilities: To be responsible for the preparation of the annual organizational financial budget ensuring provision of sufficient resources and assets to attain organizational objectives. To supervise the preparation of monthly financial reports including expenditures, variances against budget, balance sheet etc. To supervise the General Ledger accounting work to ensure that all revenues and costs are correctly allocated and monitored. This will include the preparation of regular reconciliations of accounts and its subsequent reporting. To undertake reviews of departmental operational objectives and all related financial policies affecting the organizations accounting and financial systems. To ensure staff compliance with the approved financial policies and procedures as well as being up to date of any new accounting and reporting standards. Directs budget, Cost controls & Costing. Financial analysis, accounting practices and reports. Analyzes and interprets financial data and recommends changes to improve systems and financial performance. Maintain, analyze, summarize and general ledger accounts. Prepare or supervise preparation of financial statements. Coordinate year end audits. Supervises exempt and non-exempt accounting staff. Presents financial information to senior management and/or Board of Directors. Works on special projects as needed. Maintains vendor and customer relations. Develops chart of accounts. SAP Implementation. Hyperion Reporting. Candidate Profile: Educationally, a CA is required. Must have at least four years relevant work experience. Must be current with regulations and compliance issues. Strong supervisory skills required. Skills required: - Experience of working for company with MNC. - Experience of automotive component. - Excellent communication with customers. Job location: Bangalore Interested candidates can contact at : venkat@pavanconsultancy.com
Plant Manager
Company Name: Pavan Consultancy | Posted On: 12/30/1899

Plan, lead and manage operation and maintenance activities at the BTG plant and assigned team in order to ensure customer satisfaction and to reach set contractual quality, financial, cost and time targets. - Ensure operational and maintenance reliability and availability of the plant according to contract. 15 - 18 years in coal based Thermal Power Plants having single unit capacity 50 MW & above as Deputy to Plant Head or Plant Head for a minimum of 2-3 years. Exposure to Pulverised Fuel (PF) fired boiler technology is mandatory - atleast 5-6 years Interested candidates can share profiles to :hr@pavanconsultancy.com
Business Process Outsourcing (BPO) Manager (4 Post) (+3 Years of Experience) (Location: Jamnagar)
Company Name: Skynet Technologies | Posted On: 12/30/1899

• *Handling the entire process • *Good at people management • *Capability to implement and improve the process (KRA, SL etc) • Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; • *identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; • contributing information and analysis to organizational strategic plans and reviews. • *Develops call center systems by developing customer interaction and voice response systems, and voice networks; • designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations. • Maintains and improves call center operations by monitoring system performance; • *identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; • managing system and process improvement and quality assurance programs; installing upgrades . Responsibilities Include • Should responsible to communicate with primary clients to ensure that outsourced processes meet their standards of quality and efficiency. • Plan for growth over long periods of time. • Responsible for communicating and managing vendors as well as team. • Often responsible for overseeing all commercial operations. • They also implement and oversee the quality of deliverables, manage team relationships effectively to ensure exceptional performance. • As well as participate in the development and presentation of proposals for business development. • Ensure the teams they are involved with are aware of the combined end goals • Establish operations objectives and work plans; delegate assignments to subordinate when necessary. • Conduct regular meetings to improve productivity, product knowledge, and customer satisfaction.
Network Engineer
Company Name: Human Capital And Tech Solutions | Posted On: 12/30/1899

Network Engineer required at:- Mumbai, Pune, Chennai, Hyderabad, Bangalore and Anjar (Gujarat). Job Description: For Customer:- Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues Provides timely updates to customers/team members Understands the criticality of cases and meets initial response time as defined in SLA Analyzes performance against SLAs, proactively manages issues and ensures implementation of corrective action. Sets clear expectations and commitments during the investigative phase, through the resolution phase and follows through on commitments made Operational Excellence:- Individual responsible for day-to-day delivery and management including customer relationship and overall one shared delivery team. ITSM Process Compliance & Keeping all relevant documents up-to-date. Supporting system implementations and integrations, systems analysis and diagnosis, trouble-shooting, performance analysis and resolution. Problem Management: Ensure that problem tickets are created and reviewed periodically on a proactive basis. Responsible for keeping the project SharePoint portal/file share up-to-date. Documents the problem/resolution to allow for future reference in Knowledge Database Change Management: Prepare the Implementation and fallback plan for the changes .Ensure that the changes are tested before actual implementation. Participate in regular delivery audits Document and maintain the standard operation procedures for the project. Finance:- Responsible for helping to meet the cost of delivery targets as communicated to him by his Manager Achieve in technical competency through continues improvement and automation for reduction in man efforts. People:- Co-operates and works well with others in the pursuit of team/project goals and effective inter personal behavior. Responsible for maintaining high employee satisfaction and employee morale Effective Verbal and Written communication Skills:- Demonstrated experience in Network troubleshooting including service and support on networking products such as routers, switches, wireless controllers, firewalls etc. Good understanding and troubleshooting in the following… Routing and routed protocols: IP, OSPF, EIGRP, BGP, etc. ty: WLANs, Mobile IP solutions Content Networking: load balancing, caching … Network Management and other network-related applications Good understanding of Networking Technologies, Service and Support of Networking products from: HPN – ProCurve and H3C (Routing & Switching, Wireless, Network management (PCM+,IMC) Cisco - Routing & Switching, Wireless, Security and Network management Checkpoint/Nokia - Security Good to have knowledge on Avaya/Alcatel Lucent Riverbed F5 Can work to the most detailed level of technical troubleshooting, e.g. detailed dump analysis & Wire shark dump analysis, SCSI analysis etc. Qualifications:- BE/BCA/BSC in Computer Science or Electronics Preferred: - BE in Electronics or Computer Science Certifications Good to have Certifications like: HPN MASE/ASE, Cisco CCNP or similar level certification. Experience:- 3 to 5+ years of relevant experience. No of positions:- 12 Locations:- Mumbai, Pune, Chennai, Hyderabad, Bangalore and Anjar (Gujarat). Must be a team player and should be open to learn new technologies and should be open to feedbacks. Interested candidates may immediately send in their updated CV with current and expected salary to hr@hcts.co.in . Salary will not be constraint for the right candidate. Team- Human Capital and Tech Solutions
ASP.Net, C#
Company Name: Fortune Infoserveindia Pvt. Ltd. | Posted On: 12/30/1899

Job Responsibilities Utilize established development tools, guidelines and conventions including but not limited to • Visual Studio, ASP.NET, MVC, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET • Create and deliver data-driven reports • Design, code and test new Windows and web software applications • Enhance existing systems by analyzing business objectives, preparing an action plan and • Identifying areas for modification and improvement • Maintain existing software systems by identifying and correcting software defects • Investigate and develop skills in new technologies • Create technical specifications and test plans • Create new and extend existing operational documentation • Consult closely with management and occasionally agency staff related to projects and tasks • Consult colleagues concerning maintenance and performance of software systems • Implement new software • Systems analysis and design • Integrate knowledge of business and customer requirements into design • Coding for development, maintenance, and functionality updates • Working with C#, SQL, MySQL, and related development tools • Testing new and existing applications • Maximizing usability for end users • System installation and maintenance • Integrating new technologies into system design • End user training and technical assistance • On site and remote maintenance and troubleshooting • Flexibility to work on both intranet and extranet design projects • Project management • Creating well-written and understandable technical documentation • Work with cross departmental teams • Additional duties as needed Job Specification • Should have proficiency in : • ASP.Net, C#, MVC, SQL Server • Object Oriented programming and design concepts • JavaScript, JQuery, HTML, XML, AJAX, Web Services, Remoting knowledge in depth , MCAD / MCPD / MCTS certification would be an advantage • ASP.NET • SQL • HTML • CSS • JavaScript • C#/VB.NET
JAVA Developer
Company Name: Traqmatix | Posted On: 12/30/1899

Design, develop & deliver complex Core JAVA, Mysql based software for GIS applications, Client interaction to understand requirements for new development & operational system support. Good Knowledge of latest technology. 3-4 years of experience in core java technology Supports users by developing documentation and assistance tools. Skills/Qualifications for senior Java Developer: MCA, B.Tech, Core Java, Frameworks: Spring, Hibernate, Java Applets Skills, Mysql, Teamwork, Verbal Communication, Web User Interface Design, Software Requirements, Software Development Process, Multimedia Content Development, Software Debugging Location: Vasant Kunj, New Delhi
Customer Support Manager (EHR,Saas Experience )- US HealthCare
Company Name: Lobo Staffing Solution Pvt Ltd | Posted On: 12/30/1899

Customer Support Manager Job Description The purpose of the Client Support Manager is to develop, lead, motivate and oversee a team of EHR Support Desk, and Technical staff to deliver excellent support with outstanding customer service, satisfaction and timeliness within defined services levels and budget. This position is required to have frequent contact and interaction with customers as well as manage the Support team and act as the main contact for support with Engineering. This position will work with the Program Director and EHR Program Leadership Team to define the Client Support Team scope of responsibilities, define clear goals and objectives within said scope of responsibilities. Responsibilities:  Manages a team of Support Desk professionals  Manages a team of colleagues to Design, Implement and manage overall support process including service levels, tracking, and reporting.  Conducts EHR Support and EHR Training, performance appraisals, evaluates staff for promotions, interviews and hires new staff, provides recommendations and feedback regarding promotions, skills improvement, etc.  Maintains and fosters a high-level of employee and department morale.  Assists in the professional and technical development of EHR Support Desk and EHR Training staff, enabling them to set goals, then monitor, mentor, coach and assist the team to deliver quality work outcomes.  Works with the Management and to establish a training program to keep Support and Training Staff up to date with EHR Product knowledge.  Evaluates, and recommends operational expenditures as budgeted or new requests as required.  Develops performance measurement frameworks and facilitate a feedback system to enhance and improve Client Support Team and colleague job performance outcomes.  Develops and demonstrates an understanding of the EHR customers and their business needs.  Develops and demonstrates an understanding of Nexus Software technical products and tools and their intended needs.  Develops and enhances cooperative interdepartmental and vendor relationships and communications.  Establishes and enforces Client Support Desk service level agreements (SLAs) in consultation with the Director and EHR user representatives to establish problem resolution expectations and timeframes.  Creates and maintains a training program designed to ensure Support Desk and EHR Training colleague expertise and skills are in alignment with the expanding scope of the EHR including the implementation of new products, applications, functions, features, upgrades, fixes, etc.  Monitors Client Support Desk and Training staffing per plan and schedule initiating /coordinating with other departments to back-fill absences and. / or address service spikes to ensure support delivery per SLAs.  Manages the processing of incoming EHR support calls, e-mails and related communications, ensure courteous, timely and successful resolution per related SLA. Monitors issues extending beyond the applicable SLA and escalate per policy.  Implements and maintains tools and processes that can provide management with an accurate and  Timely view /status of issues, issue categories, priorities, issue owners, etc. Based upon the critical and continuous evaluation and assessment of calls, issues, problems and Experience At least three (5) years of prior experience SaaS software support and prior Project Management and Support Desk experience. Experience with issue management/tracking products as well as computer systems, network and computer processes performance and related Help Desk product management and monitoring tools. Best Regards Amol 02065108530
52 Software Jobs searched for your criteria.
   
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